Why is my trade being doubled/tripled in the follower?

If you are seeing that your trades are being doubled or tripled in the follower accounts, there are a few things to check.

• Multiple Replikanto windows/tabs: The first thing to verify is that there isn't another Replikanto window or tab open using the same instrument. Check the leader and follower computers for minimized windows, by hovering the mouse over the NinjaTrader icon in the Windows taskbar or system tray.
• Duplicate workspaces: If you do not find another Replikanto window using the same instrument, check if there is another Ninjatrader workspace open with Replikanto running. If you find any duplicate windows, close them and try again.
• Test with a limit order: If you still experience trade duplication, place a limit order at a distance from the current bid/ask price, to avoid the order from being filled immediately. Check the NinjaTrader Orders tab to see how many orders are being copied to each follower. If there are two or more orders for the same follower account, it indicates that another Replikanto window or tab is making the copies.
• Multiple broker connections:  If you connect your broker account two or more times using different broker connections in the NinjaTrader, this will result in order and execution events being duplicated or triplicated, then the Replikanto will listen for this multiple times, resulting in doubling or tripling the copy. Make sure to have just one broker connection with your broker account in the NinjaTrader.

If these steps do not solve the issue, it is advisable to contact support for further assistance.