To change the machine ID associated with a FlowBots product license, you can use the provided link to access the license manager page.
- The link is: https://flowbots.ninja/my-profile/machine-id.
- This page allows you to check or change your machine ID.
- The machine ID may change due to a Windows update, a new NinjaTrader installation, or a change in hardware or the computer itself.
- After a change, there is a 2-hour waiting period before another change can be made.
- After changing the machine ID, you must restart NinjaTrader for the product to work.
- If the product does not work after restarting, you should send a screenshot of any invalid license window that appears during NinjaTrader startup to Flowbots.
The machine ID is generated by NinjaTrader based on the PC's fundamental hardware and software, and a change in the BIOS/UEFI version or a Windows operating system update can cause a change in the machine ID. If a license is valid and an invalid license notification window appears when starting NinjaTrader, it indicates that the machine ID has changed.
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