How do I change the machine id associated with the product license?

What is the Machine ID?

The machine ID is generated by NinjaTrader based on your PC's fundamental hardware and software configuration. Changes to the BIOS/UEFI version or Windows operating system updates can cause the machine ID to change. If your license is valid but you see an invalid license notification window when starting NinjaTrader, it indicates that the machine ID has changed.

Common causes of machine ID changes include:

• Windows updates
• BIOS or UEFI version changes
• Hardware upgrades or changes
• New NinjaTrader installations
• Installing NinjaTrader on a different computer

How to Change Your Machine ID

To update the machine ID associated with your FlowBots product license, follow these steps:

1. Access the Machine ID Manager page
2. Review your current machine ID on the page
3. Enter your new machine ID when prompted
4. Submit the change request
5. Important: After making a change, you must wait 2 hours before making another change

After Changing Your Machine ID

Once you have changed your machine ID:

1. Restart NinjaTrader for the license change to take effect
2. Verify that the product works correctly
3. If you receive an invalid license error during NinjaTrader startup, contact FlowBots support with a screenshot of the error message