Here's when FlowBots technical support is available, how those hours convert to other common time zones, and how to reach the team.
Support Hours
- Monday to Friday, 7:00 AM – 4:00 PM (EST)
- Closed on holidays
A request submitted outside these hours, or on a holiday, is picked up during the next available support hours.
Support hours in other time zones
| Time zone | Hours |
|---|---|
| Eastern (EST) | 7:00 AM – 4:00 PM |
| Brasília Time (BRT) | 9:00 AM – 6:00 PM |
| Pacific (PST) | 4:00 AM – 1:00 PM |
| UTC | 12:00 – 21:00 |
How to Reach Support
FlowBots does not offer phone support. All technical assistance is handled by email through the support ticket system — this lets the team share detailed documentation, screenshots, and step-by-step guidance that's easier to follow than a phone call.
Submit a request through the ticket system at any time; it's answered during the support hours above.
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