What is the Machine ID?
The machine ID is generated by NinjaTrader based on your PC's fundamental hardware and software configuration. Changes to the BIOS/UEFI version or Windows operating system updates can cause the machine ID to change. If your license is valid but you see an invalid license notification window when starting NinjaTrader, it indicates that the machine ID has changed.
Common causes of machine ID changes include:
- Windows updates
- BIOS or UEFI version changes
- Hardware upgrades or changes
- New NinjaTrader installations
- Installing NinjaTrader on a different computer
How to Change Your Machine ID
To update the machine ID associated with your FlowBots product license, follow these steps:
- Access the Machine ID Manager page
- Review your current machine ID on the page
- In the Machine ID field of your order, replace the old ID with your new signed Machine ID: 32 characters, a dash and your User Defined ID (for example AAAAAAAAAABBBBBBBBBBCCCCCCCCCCAA-Name, just an example, do not use it). Use the signed Machine ID shown in the NinjaTrader license notification; an unsigned Machine ID, without the dash and the User Defined ID at the end, is rejected.
- Click Change next to the field and confirm the change in the box that opens
- Important: After making a change, you must wait 2 hours before making another change
After Changing Your Machine ID
Once you have changed your machine ID:
- Restart NinjaTrader for the license change to take effect
- Verify that the product works correctly
- If you receive an invalid license error during NinjaTrader startup, contact FlowBots support with a screenshot of the error message
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