Why are my exit orders (Stop Loss or Take Profit) not filled?

This article explains why a Stop Loss or Take Profit order copied by Replikanto may not be filled, what actually controls order fulfillment, and how to investigate an unfilled exit order.

Replikanto does not fill orders — your broker does

Replikanto's role is to meticulously copy trades from a leader account to follower accounts. Once an exit order has been copied, it is submitted to the broker for market execution. From that point on, it is the broker, not Replikanto, that is responsible for order fulfillment.

Why an exit order may not be filled

• Insufficient demand at the price: market dynamics can prevent all orders resting at a specific price from being executed. Typically the market fills some orders while leaving others open.
• Partial fills: market conditions can lead to an order being only partly filled.
• The price only approached the trigger: it is unusual for price to move beyond a resting order without any execution, so first confirm the price actually surpassed the order's trigger price rather than retracting just before it.
• Cross Order price discrepancies: when the leader and the follower trade different instruments, their prices can diverge by a few ticks (see below).

What to do when an exit order is not filled

1. Check the chart and confirm whether the price actually surpassed the order's trigger price, or merely approached that level before retracting.
2. If the price did surpass the trigger and the order still was not executed, record the order number.
3. Contact your broker's technical support with that order number and ask them to investigate why the order was not filled.

Handling out-of-sync followers

Unfilled exit orders can leave follower accounts out of sync with the leader. The Follower Guard feature can help you detect and take action when followers become out of sync.

Cross Order and unfilled exit orders

When using the Cross Order feature, an order is copied to a follower account using a different instrument than the leader. Although the two instruments generally move together, their prices can vary by a few ticks, especially during high volatility. That variation can cause an order to be filled on one instrument and not on the other.

Example

The leader trades NQ and a follower trades MNQ. A stop order at 15000 may be filled for the follower if MNQ reaches 15000, but not for the leader if NQ only reaches 14999.75.

What to keep in mind with Cross Order

• Price discrepancies: even when instruments are related, their prices can diverge slightly, particularly during periods of high volatility.
• No guaranteed fill on both sides: if the price reaches the trigger only on the follower's instrument, the follower's order will be filled but the leader's will not.
• Volatility: high volatility increases the likelihood of price discrepancies between related instruments.
• Partial fills: market conditions can lead to partial fills, or to some orders being filled while others are not.

Setups with a hedge and a ratio of -1

For setups using a hedge with a ratio value of -1, using the ATM Copy feature is recommended to help minimize order rejections.